Shipping policy

Shipping Policy
1. General Shipping Terms
At MotorPartsHub, we provide specialized B2B logistics solutions. Please note that shipping costs and methods are not automatically calculated at checkout. All shipping arrangements must be confirmed with our staff, and the final terms will be based on actual negotiations and the specific requirements of your order.
2. Available Shipping Methods
We offer a wide range of international logistics channels to balance speed and cost:
  • International Express: (DHL, FedEx, UPS, TNT) – Ideal for small or urgent parts.
  • Air Freight (Dedicated Lines): Fast transit for mid-sized shipments with professional customs handling.
  • Land Transportation: Available for cross-border regions (Truck/Rail freight).
  • Sea Freight (LCL/FCL): The most cost-effective solution for heavy machinery parts and bulk wholesale orders.
3. Freight Calculation & Confirmation
Since freight rates fluctuate daily based on fuel surcharges and carrier availability, the shipping fee provided during our actual consultation shall prevail.
  • Step 1: Add items to your inquiry or cart.
  • Step 2: Contact us for a real-time shipping quote.
  • Step 3: Once the shipping method and cost are confirmed, we will update your Proforma Invoice (PI) for payment.
4. Customs, Duties & Taxes
Unless otherwise agreed upon in writing (based on Incoterms like DDP), the recipient is responsible for all import duties, taxes, and customs clearance fees required by the destination country.
5. Order Processing & Tracking
Orders are processed once both the product and shipping costs are settled. Tracking information will be provided via email immediately after the goods are dispatched from our warehouse.
6. Contact Us for a Quote
To discuss shipping conditions or to request a freight estimate, please reach out to our logistics team:
  • Email: motorpartshub@outlook.com
  • Whatsapp/WeChat: [+86 18588726782]